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    COMHelp offers

    Accounts and Access

    COM, CatNet and UANetID accounts, NetId+, Citrix, COM VPN, remote desktop,and more.
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    COMHelp offers

    Consulting and Development

    Includes business and research solutions consulting and development, desktop, data storage, and cloud consulting.
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    COMHelp offers

    Productivity and Collaboration

    Qualtrics, Confluence and JIRA assistance, Office365 tools, UA BOX, UA BOX Health, DocuWare, and more.
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    COMHelp offers

    Security and Compliance

    Includes desktop, server and application security, PCI and research compliance consulting, liaison to UA security office and HIPAA Privacy office and more.
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    COMHelp offers

    Software and Business Applications

    COM educational systems including MedLearn, MedReports, Oasis, and Examsoft.
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    COMHelp offers

    Web Development and Hosting

    Develop, host, maintain web-based applications, manage vendor hosting and more.
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    COMHelp offers

    Purchasing

    Purchasing of hardware and software.
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    COMHelp offers

    Research Computing

    Includes consulting, server hosting and system administration, liaison to HPC (High performance computing) and more.
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    Support and Training

    Includes computer and mobile device support, assistance with business applications and educational technologies.
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COMHelp Services
COMHelp is COM-T's new communication web portal for all your IT needs. COMHelp will support all services provided by our team, such as, computer services, purchasing, server management, networking, software development and administration, educational technology, security and secured storage solutions, research computing support, business intelligence, project management, and many more. Let us help you. Submit a ticket!
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COMITS Alerts
ALERT
January 29, 2025
To: All faculty, staff and students in COM T, UAHS and UACC, I hope this message finds you well. We want to inform you of some recent changes within our team that are affecting our ability to provide the level of service you've come to expect from us. Due to several key staff resignations within the COM-IT team, we are currently experiencing delays in our response times and service delivery. We understand the impact this may have on your department and day to day operations, and we are working diligently to address these challenges by augmenting our teams with contract staff or if approved hiring replacements as quickly as possible. In the meantime, we kindly ask for your patience and understanding as we navigate this transition. We remain committed to maintaining the quality of our services, and we will keep you updated on our progress. If you have any urgent matters, we will do our best to assist you. Thank you for your continued trust in us. We truly value your partnership and appreciate your understanding during this time. COM IT Leadership

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