Due to a loss of power in the UITS Data Center TODAY, Tuesday, August 27th
- Access to specific file shares and servers is UNAVAILABLE at this time
- Ability to establish a Remote Desktop Connection
UITS Teams are investigating. Updates will be provided here when available

COM ITS will be performing maintenance on COMHelp, July 18th, 4pm-5:00pm. For IT assistance during this window, please call (520) 626-8721 press 1 and stay on the line for IT assistance.

COM ITS will be performing maintenance on COMHelp, July 9th, 4pm-5:30pm. For IT assistance during this window, please call (520) 626-8721 press 1 and stay on the line for IT assistance.

Banner Health recently implemented a change to Access Banner Microsoft Office applications on a non-Banner provided device. 1. Open a Web Browser and go to https://www.office.com 2. Click the red Sign In button. Click here for more detailed information https://medicineit.arizona.edu/banner-office-apps

The University of Arizona implemented a new Microsoft Active Directory Service, BlueCat, to streamline support and protect systems and data across campus. The COM IT team is working to transition your computer to a more secure system as part of this IT campus-wide initiative. This initiative to migrate all computers from CatNet to BlueCat is well underway! The next phase of this project involves sending a notification directly to each computer on the CatNet domain to gather specific information and complete these migrations within the required timeline. COM IT will send the following notification to each computer on the CatNet domain in the coming weeks: The COM IT team is working to transition your computer to a more secure system as part of a campus-wide initiative. As part of this effort, our team needs to collect specific information from you about your computer in order to retire the old Windows domain and successfully migrate to the new one. Please submit a service request at https://comhelp.arizona.edu or call 520-626-8721 for assistance. Thank you, your timely response will ensure there is no interruption to your service.

During the University Closure the College of Medicine IT Service Desk is available from 9am-3pm. The service desk contact number is 520-626-8721. The Walk-up desk is also staffed on these days/times. We are closed on the following holidays, December 23, December 26th and January 2nd.

Our team is actively working on the email migration of several departments. You may experience some delay on your requests. More" target="_blank">https://medicineit.arizona.edu/news-alerts/email-migration'>More info ...

Notice about in-person service: If you need a technician to be physically present to perform a task, your task may be delayed due to restricted staff availability due to COVID19. Only request an in-person service if it is absolutely required.